Ask Sanad

Sanad is a unique interactive chabot that is available 24/7 to assist you with your banking queries, and provide support via the Mobile Banking app.

Rules & Eligibility

• ATM/branch locations.

• Branch/call center contact information.

• Branch working hours.

• Applying for a new product.

• Mobile phone bill payments.

• Own/local and international transfers.

• Remaining transfer limit.

• Balance and transactions for all accounts, cards and loans.

• Open a new saving, term deposit, and Alfouz draw account.

• Request cheque book.